membership cancellation request
You can cancel your membership by providing at least 2 weeks notice. Please read the cancellation terms below.
You have the option to cancel your membership for any reason.
Membership cancellation requests must be submitted no less than 14 days before your requested cancellation date. Membership cancellation requests received later cannot be processed until after the forthcoming scheduled renewal payments within that 14 days.
Once your membership cancellation is processed, you can re-start your membership at a later date. However, please note that you will need to re-start at the new membership prices which are increased periodically. If you return to Big 5 Fitness within 90 days of cancellation, you will get the first 14 days for free.
Just not making it in as much as you want? We have a few options to downgrade your membership. If you can only come 2 ($40) or 3 ($50) times a week, message us HERE and let us know and we will change your membership for you.
Just need a break? You can put your membership on hold for up to 4 weeks and keep your current membership rate. Click here to go to the membership suspension request form instead.
Please complete your request below
Please note: 14 days notice are required for cancellations..